We are continually looking for talented individuals to join our Hansen & Adkins family!
With more than two decades of continuous growth and no signs of slowing down, Hansen & Adkins Auto Transport, Inc. is dedicated to providing high quality, cost-effective vehicle transportation and related services; with a strong commitment to safety, customer success, innovation, reliability and continuous growth. Founded in 1994 by industry veterans Steve Hansen and Louie Adkins, the company has grown from just 3 to 1,100 haulers, while earning industry awards for excellence in safety, damage elimination, performance and more. H&A is currently serving 16 major auto manufacturers nationwide and in Canada.
The Claims Processor is involved in processing claims, identifying the root cause of damages. Additional duties include providing customer service to the terminals, dealers and maintaining rapport with the major OEMs.
Pay: $25-$27/hour
Here at Hansen & Adkins Auto Transport we appreciate our employees, and we offer a great and comprehensive benefit package with competitive wages:
- 401K Retirement Plan, with a company match of 25% of employee’s contribution
- Company Paid Medical Insurance
- Company Paid Dental Insurance
- Vision Insurance available
- Company Paid Life Insurance
- Company paid vacation/sick time
- FSA
- EAP Program
Responsibilities:
- Working closely with Claims specialists on cargo claims
- Process cargo damage claims (maintain, research, resolve)
- Handle dealers’ calls regarding claims issue(s), including disputes.
- Working directly with terminals to identify root causes and implementing action plan to resolve challenge.
- Maintaining rapport with major OEMs Claims Team.
- Assist in the preparation of damage history and analysis and monthly/quarterly report.
- Uphold the company’s core values of Teamwork, Integrity, Respect, Excellence and Safety.
Qualifications:
- HS Diploma required; associate degree preferred.
- 1-2 years’ experience in a heavy volume claims environment, preferably in trucking.
- The ideal candidate will have excellent customer service qualities, verbal, written and analytical strength to communicate and resolve difficult issues.
- Ability to work independently.
- Team oriented, possessing excellent interpersonal skills.
- Proficient in MS Office programs especially Excel (basic Excel test will be administered)
- Some travel, possibly overnight, may be required.
Hansen & Adkins Auto Transport is an equal opportunity employer and does not discriminate on the basis of race, color, gender, pregnancy, reproductive health decision making, sexual orientation, gender identity, expression, religion, marital status, age, national origin or ancestry, physical or mental disability, genetic information, veteran status, parental status, or any other consideration made unlawful by applicable federal, state or local laws.
LeadFlex Job ID: 49267
Post Date: 03/15/2025